The deliverable D1.8 “Demonstration scenarios and monitoring KPIs definition v2” seeks in depth and defines in detail the KPIs required to quantitatively evaluate the results obtained by setting up i4Q-based solutions. The definition of the KPIs and their measurement will enable to compare the performance between the As-Is business processes and the To-Be business processes defined in D1.3 “Demonstration Scenarios and Monitoring KPIs Definition”.
The D1.8 main actions are:
- Describe the methodology to define the KPIs.
- Define the i4Q pilots’ objectives to achieve when implementing the To-Be business processes.
- Determine and describe the KPIs that will allow the i4Q pilots to measure the degree of achievement of the previously defined objectives.
- Record a first measure of the KPIs defined, for its use on the baseline KPI values (to be listed in detail in D9.9).
- Select a dashboard tool and implement it, to record and visualize the baseline values and the future KPI values, once the future To-Be scenarios are implemented
