Launch of iCare2 Pre-Mediation Desks

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As part of the iCare2 project, Pre-Mediation Desks have been set up in partner countries to serve as contact points for families involved in cross-border disputes, including cases of international child abduction.

These services will provide:

  • Information on available cross- border family mediation services within the territory, taking into account the specific characteristics of each case brought to its attention.
  • Initial assessments to verify whether the necessary conditions for undertaking a mediation process are met.
  • Guidance and referrals to competent professionals and authorities, such as mediators, and if necessary, Central or Judicial Authorities.
  • Temporary agreements and support for the parties before formal mediation proceedings begin.

In practice, the desks help parents by:

  • Assesing the family situation.
  • Preparing families for effective participation in the mediation process and informing them about the rights of the parents and the child.
  • Refering the family to mediators if their situation is assessed as suitable for mediation.
  • Supporting parents in reaching temporary agreements before the mediation process is initiated.
  • Offerring advice on how to preserve or rebuild positive famility relationships.

Contact details for the Pre- Mediation Desks in each partner country are provided below:

Italy

  • Name and address of the desk: Sportello di Pre-mediazione, DCI Italy, Genova.
  • Telephone: + 39 010 0899050
  • How to contact the desk: First contact by email. Support provided on a weekly basis.

Poland

  • Name and address of the desk: Centrum Wsparcia i Mediacji, Faculty of Law and Administration of Adam Mickiewicz University, al. Niepodległości 53, 61-714 Poznań.
  • Telephone: 116 000
  • How to contact the desk: Contact by email, contact will be made via email, in justified cases the beneficiary will be asked to provide a telephone number, and the office will contact you by phone.

Bulgaria

  • Name and address of the desk:Law and Internet Foundation, Balgarska morava 54 Sofia-City 1303 Sofia.
  • Telephone: +359 2 44 606 44 
  • How to contact the desk: First contact by email. Support provided on a weekly basis.

France

  • Name and address of the desk: Droit d'Enfance, Service Social International France (SSI France).
  • Telephone: +33(0)1 83 01 00 70
  • How to contact the desk: First contact by email or by phone. Pre- mediation support provided on Wednesdays.