The MIICT project has officially published its Inclusivity Handbook, consisting of thorough recommendations on how to ensure the inclusivity of Information and Communication technologies (ICTs) within the public sector, so that they provide comprehensive inclusion of those individuals, who have traditionally been discriminated against and marginalized within society.

For this reason, the Inclusivity Handbook tackles various grounds for discrimination based on numerous personal characteristics and backgrounds, and promotes the notions of gender equality, the inclusion of migrants and refugees, as well as the inclusion of persons with disabilities and special needs. It accentuates on the multiple benefits ICTs have in the advancement towards such objectives due to their widespread reach, versatility, simplicity and interactivity they provide. In this context, the Handbook identifies multiple best practices of e-governance in relation to public services, and it also puts emphasis on the importance of personal data protection and responsible data processing while providing such services to individuals.

The Inclusivity Handbook can be accessed via the following link:

The project is implemented with the support of the H2020 Research and Innovation programme of the European Commission under Grant Agreement No 822380.